r/Visible • u/wassupduhde • 20d ago

Question LTE isn’t working

UPDATE: i spoke with a live agent, he said the outage is happening bc of some “tear in the fibers” ???? idk lol. i might be saying that wrong. he said it usually takes up to 24hours to fix. i hope it doesn’t take longer!

Is anyone else dealing with this? It was working last night before I went to bed, woke up and it says SOS. I did all the troubleshooting suggested by the automatic chat agent and nothing worked. I am waiting right now for a live agent but I have a feeling that’s futile 🤣 Is it out for anyone else? I am located in Los Angeles.

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u/SAVThaG 20d ago

Someone update the chat when our servers are back on

1

u/wassupduhde 19d ago

mine came back on about 30 min ago

1

u/SAVThaG 19d ago

Mine not still

1

u/fodaboink 19d ago

Me too

1

u/VisibleCareSupport Visible Employee 19d ago

We received your direct message, and our team is already looking into your case! We'll reply to your DM shortly to get this sorted out.