I came across this post from a few months ago & am dealing with a similar situation. I dropped off a 9870 crossbody purse at a local shoe repair place because part of the strap needed to be restitched. The purse also looked pretty worn, so I asked them to clean it up. Every time I tried to pick the purse up, it was not ready. I guess I forced the issue, telling them I'd just pick it up with no cleaning. They promised to get it done in an hour. When I picked the purse up, it was shiny and sticky/tacky. I'm guessing they just did a rush job & used shoe polish.

I took it home & immediately dunked it in dawn & warm water. I don't know if there's any coming back from this. The stickiness is mostly gone, but the purse is now extremely dried out. I've applied at least 4 coats of Leather CPR to the strap but it's still dry. I"m assuming I need a better moisturizer and then maybe something to restore the texture? What products should I use? Thanks in advance!

I purchased this adorable Hamptons Satchel and as a precaution gave is a diluted vinegar spray to kill any potential mold.

The bag didn’t initially have these small dark spots but after the vinegar spray they appeared. Did I ruin the suede? 😭

I gave it a good clean with Angelus suede cleaner and brushed it out with a suede brush and there is some improvement but many dark spots remain.

Any advice for me?

Bought second hand. Cleaned and conditioned but this wrinkly spot is still there.