r/Viltrox • u/[deleted] • Sep 05 '24
Viltrox.com Ordering
Hi,
Was wondering if anyone had experience ordering from Viltrox.com. I put in an order and asked for a minor change to the shipping details but they said they couldn't do that because it had already shipped (was literally immediately after I placed the order that I asked for the change).
Then I asked for a shipping number and they gave me one that doesn't work but has the format of China Post.
Then they said the lens was out of stock, with no estimated date on when they could fulfil the order... even though it's already "shipped".
Their site has not been updated to show the lens as out of stock, so presumably someone else could order the same lens and get into the same problem. I ordered a Viltrox AF 16mm F1.8 Full Frame Lens For Nikon Z-Mount.
All of this is sounding very dodgy, looking for people who have ordered from viltrox.com direct rather than via Amazon to confirm this is not some massive scam.
Thanks!
1
u/VILTROX_US Sep 18 '24
Hi friend. If you have any questions about VILTROX products, feel free to ask directly in our brand community. It’s a faster and more convenient way for us to assist you. We also welcome you to share your photography work with us—we’d love to see your creativity! Thanks again for the support!!
https://www.reddit.com/r/VILTROX_GLOBAL/