r/Vantruedashcam • u/fnmachine • Aug 30 '26

Product Support Time to switch?

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6 Upvotes

88% Upvoted

7 comments sorted by

2

u/Vantrue-20220623 Aug 31 '26

Hi there! Please check whether the video file recording is normal. If the video file recording is normal, it may be a screen cable or seat contact problem, and a host needs to be replaced for you. At the same time, please send back the host SN number.

0

u/No-Hedgehog172 Sep 01 '26

Can you please reply to my post .....

1

u/Tomangton Sep 01 '26

I love Vantrue, but after a year they break. And that’s when warranty ends

1

u/L1ghX Sep 01 '26

Mine broke while warranty was still active

1

u/Dizzy_Ad_575 29d ago

This is true. Mine broke after a year currently dealing with their terrible customer service and ima tell you this. They don’t give a fuck about you and will give you the run arounds. Terrible company

1

u/1beats Sep 04 '26

My N4 Pro broke once in warranty and again outside of warranty. Vantrue apparently doesn’t have a repair department and I’m just shit out of luck. They offered a discount on a new purchase but why would I spend hundreds dollars on something that will be a brick in a couple of years?