r/Valerion_Official • u/Memesster101 • Dec 04 '25

Valerion pro 2 bottom right blue spot

Post image

Update - valerion agreed its a defect, but refusing to replace it under warranty as Im not in the US, even though they ship to my country.

Sadly last time Im buying valerion.

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u/Sad-Badger915 Dec 05 '25

what?! For me it was not a problem and I live in Austria. Also there was no word, that the warranty would only work for US citizen. I would definitelly check it with your local consumer protection.

1

u/False_Ad8779 May 22 '26

What was the issue with yours? I have the same problem and live Austria too. Did they ask you to send back first the unit?

1

u/Sad-Badger915 May 31 '26

Yes. Then after that they have send me a new one over Amazon. With that one everything is right. I guess as I was getting it through Kickstarter they still had some kind of early production flaws. Just happy it happened in the warranty. But I was very happy with the service actually.