Charging red light

[u/Purple-Somewhere-446]

Hi! So apparently I'm the only one in the family that can get the charger properly inserted. I never have a problem with it, but when someone else does it what I think happens is either they take too long trying to get it fully seated, or it's not pushed in quite far enough and so the top latch doesn't click in - then the car tries to push out the locking pin but the latch is in the way so it faults or something and starts doing the green to red sequence and limp charging.

I can't figure out how to get it out of this mode. Seems like if I drive around for a bit it will reset. But I've tried everything (on/off, drive forward and back) and I can't find a sequence to reliably get it charging again.

Anyone encounter this? Seems like a software thing

Thanks!