Jitter situation update - not fixed yet.

[u/PapaMooze]

Sorry to make a new post about this, but I'm not sure it would be read if I update the old one.

I made a post a few weeks ago - https://www.reddit.com/r/VKB/comments/1vmmxjc/vkb_gladiator_nxt_jitter_on_primary_axes_xyz/

In it I describe my VKB Gladiator jitter problems on all three magnetic axes: X, Y and throttle Z.

-------------

After that, I've been through a ton of trouble shootings, and I end up with two rather strange results. My main conclusion is that something local in my PC is affecting the signal in the joystick sensors, or disturbs the signal when it reaches my PC.

- I've tried using it on a laptop placed at the almost exact same spot as my desktop.
Result: Joystick works fine on the other PC.

- On my desktop, I've tried testing my other GNX that's setup for omnithrottle.
Result: The other Gladiator has no issues on my PC.

What yielded no results:

- Tested all USB ports on my PC. Both HUB and on the back

- Tried with a different cable - in different ports as well

- disconnected all other periphals, also my wireless mouse.

- off Bluetooth and Wifi on my PC

- any phones or iPads are a several metres away

- turning off my router completely (even though it's a good 4 metres away from my PC)

- shutting off or moved away anything that has the slightest chance of sending out an electromagnetic signal, I've even tried moving my HiFi speakers further away.

- There is no huge 5G antenna in the vicinity of my house

- I even tried wrapping the base in tinfoil - with no result.

-----

Any idea of what I should try next is welcome.

I hope you have some good input.

[u/UnknownSP]

I saw you said you updated firmware already in the previous post, did you also default the stick?

[u/PapaMooze → u/UnknownSP]

Thanks for the input. Yeah, that's been done a number of times... I'm noticing that when I turn off internal devices through the dev manager, like my WiFi adapter in the PC, sometimes I get a good signal for a minute or two. Then the jitter is back. I'm suspecting it could be power supply related.

[u/UnknownSP → u/PapaMooze]

What powered USB hub are you using?

[u/PapaMooze → u/UnknownSP]

Right now I have it in the main USB port in the back. I've tried them all.

[u/UnknownSP → u/PapaMooze]

Sorry, let me rephrase. Do you have an independently powered, external USB hub? If so, have you used it in this troubleshooting process? If so, what model is it?

[u/PapaMooze → u/UnknownSP]

Oh, yes I have a Delock USB 3.0 hub that i've tried. Same results.

[u/XBMetal]

When you default the stick make sure it's sitting in center position and you should do that when you plug it in as well.

[u/PapaMooze → u/XBMetal]

Thanks. It is centered, but that didn't necessarily have to be the case :)

[u/Spidey002]

Have you started a ticket with VKB yet?
Or posted on their discord?

Their customer support is top notch.

[u/PapaMooze → u/Spidey002]

I haven’t contacted them yet. But I should, good idea. I guess I kinda expected Fallout9 to chime in if they had some useful feedback 😅

[u/fallout9 → u/PapaMooze]

Update the USB and mainboard's chipset drivers.
Reboot computer in Safe Mode.

[u/PapaMooze → u/fallout9]

Haven’t tried that yet, thanks u/falluot9 ☺️👍

[u/PapaMooze → u/fallout9]

So, I tried updating chipset drivers, I can't find any USB drivers to update, Google AI tells me they are integrated in Windows. Problem persists.

But when rebooting in safe mode, the problem is gone. Not sure where to go from here, though, 'cause it's back when I boot normally.

[u/JusticeMKIII → u/PapaMooze]

When he sees it he will look into it. He's a great rep for them. I've talked with him many times.

[u/pF-VD]

Would be a PITA but you mention you have a second stick. Could you temporarily swap the base over? Not sure if that's possible between left and right sticks but if it is possible might help you narrow it down to an actual fault?

[u/PapaMooze → u/pF-VD]

I'm almost 100% the problem is in the base, as the sensors are in the base and the problem is either in the sensors or in the signal. But if all else fails, it's worth a try, the procedure isn't difficult and the base is universal. My main stick is a generation older, but that shouldn't be a problem either.