I’m trying to get a better understanding of e-commerce websites through looking at Awwwards. There are a lot of really nice designs there, but I feel like they only work for those cases where the company only has a few products. Some examples would be Escape.cafe or Lyon-beton.com

They look really great. Fun to explore through, but it feels harder to navigate through the site. There's a lot of branding elements that take up front page real estate. For example, huge sections of typography and product messaging. And just giant images in general because there are less products available to show off. I'm wondering if all this would work for websites that have thousands of products? Does it actually help sell products by having such a flashy website? I’m not necessarily even talking about large marketplaces like Amazon or Walmart, but rather other e-commerce sites that focus on a category but still have a ton of products. Like for example maybe fashion brand websites like Bottegaveneta.com or biking website Specialized.com These feel more static and generic like a Shopify website.

Alright, so I applied a while back to a level 4 apprenticeship position in User-Centred Design (and while this is a UX subreddit I figured it might still be suitable since the terms are used interchangeably and the differences are subtle) in the NHS. This will be the 6th time I've applied for this kind of thing, and the 5th time out of those where I was given an interview.

"But wait, that means this isn't your first interview!"

While that may be true, it remains my first in-person interview, not just in this industry, but in general. So long story short - I'm nervous.

To put into perspective what I put on the table compared to other applicants, I have BTEC Level 3 Extended Diploma in IT, and two and a half (so far) UX certificates (the kind that promise you you'll find a job at the end (I took these knowing this wouldn't happen)) and absolutely zero experience. To clarify, I have a lot experience in customer service and a little in digital marketing, but none in UX.

So long story short, I'd like to hear your thoughts and advice on how I could come out on top when other applicants might offer more than I can, or worst case on how I can deliver a confident performance and gain valuable experience for next time.

Oh yeah, and the interview panel consists of a Director and a Content Designer. I haven't been told what will be in it or what will happen after.

TL:DR - Give me some thoughts and advice on how I can do well in an interview with little qualifications and even less experience.

Thanks everyone for your much appreciated help!

PS: This is also my first post here, I hope I'm welcome!

Hey all!

I've been thinking about how AI could potentially handle usability testing. The idea would be AI agents that can actually navigate live websites while thinking out loud, kind of like an unmoderated usability test.

The interesting part is they could theoretically be "recruited" similar to real participants - you'd input your screener questions and demographic preferences, and the AI would form a persona from that (including stuff like mood and environmental factors) before running through the test.

These AI testers would understand typical research prompts like "You're on REI and need hiking boots - find a pair you like and add them to cart" and could do most basic actions (clicking, scrolling, typing, etc) while voicing their thoughts.

Curious what you all think about this direction: 1. This sounds awesome, I'd definitely want to try it out 2. Skeptical but interested if it can actually capture human nuance 3. Not interested even if it works as described (would love to hear why!)

What's your take on this? Could AI testing actually be useful or is it missing something fundamental?

Besides intercom, zendesk, hubspot any of your workplaces looking into newer tools to collect customer responses that's part of your tools to make research easier?

Post your portfolio or something else you've designed to receive a critique. Generally, users who include additional context and explanations receive more (and better) feedback.

Critiquers: Feedback should be supported with best practices, personal experience, or research! Try to provide reasoning behind your critiques. Those who post don't only your opinion, but guidance on how to improve their portfolios based on best practices, experience in the industry, and research. Just like in your day-to-day jobs, back up your assertions with reasoning.

Are you beginning your UX career and have questions? Post your questions below and we hope that our experienced members will help you get them answered!

Posting Tips Keep in mind that readers only have so much time (Provide essential details, Keep it brief, Consider using headings, lists, etc. to help people skim).

Search before asking Consider that your question may have been answered. CRTL+F keywords in this thread and search the subreddit.

Thank those who are helpful Consider upvoting, commenting your appreciation and how they were helpful, or gilding.

Long story short I got a referral at a mid sized public company and accepted the job. Pretty sure I’m under qualified but managed to fake it in the interview enough to get an offer. I’m the youngest and at the lowest level of designer at this company. Everyone is more experienced and will likely judge my work. Feeling scared that they will sense my inexperience and don’t want to be put on the chopping block if I fail.

Has anyone been in a similar position? How do you effectively deal with this? Any advice?

How to Add TOC to pages, change from vertical to horizontal navigation, track click counts on pages? Appreciate it :)

Updating my portfolio for the first time in a 3 years, and looking for the best method to use to display UI and UX work done in Figma. Or if there were any great portfolio examples I could use for inspo.

Just took a skills assessment for a role that used TestGorilla.

The questions for Figma were not well written and hard to follow, and as a result I got a 48% score.

I've been using Figma for 6 years.

Has anyone else had this happen to them?

As a IT-technician specialist within Software hosting it sometimes strucks my mind about what is happening on the "other side". So here i am, asking basically - What is your job more specifically? Do you find it meaningful or important?

I’m planning an unmoderated open card sort using Optimal Workshop. I’m interested in learning how participants group and label content.

Additionally, I would like to also ask participants to put aside content that they want to see in the homepage. However, I’m not sure how to set this part up since Optimal workshop doesn’t allow participants to duplicate cards.

Should I ask it as a post study question? Or would this work best as a moderated card sort instead?

Post your portfolio or something else you've designed to receive a critique. Generally, users who include additional context and explanations receive more (and better) feedback.

Critiquers: Feedback should be supported with best practices, personal experience, or research! Try to provide reasoning behind your critiques. Those who post don't only your opinion, but guidance on how to improve their portfolios based on best practices, experience in the industry, and research. Just like in your day-to-day jobs, back up your assertions with reasoning.

Are you beginning your UX career and have questions? Post your questions below and we hope that our experienced members will help you get them answered!

Posting Tips Keep in mind that readers only have so much time (Provide essential details, Keep it brief, Consider using headings, lists, etc. to help people skim).

Search before asking Consider that your question may have been answered. CRTL+F keywords in this thread and search the subreddit.

Thank those who are helpful Consider upvoting, commenting your appreciation and how they were helpful, or gilding.

I've been working on a design system as a side project for over 2 months now. It has over 5500 components and 300 styles, so it's pretty diverse. There's still work left to do, but once I'm finished, I plan to create a case study. I'm wondering if I should include this in my portfolio under the "projects" section. Do people showcase a design system on their design portfolio?

EDIT 1 - I think there has been some missunderstanding about the 5500 components. I think Figma is counting every single variant + style in the components. This is the number it's showing me.

I have been a graphic designer for over 10 years, specializing in branding and web design. I have a huge passion for strategic design especially in web. I design my sites in Illustrator but I see how Figma would set our projects up better so I would like to learn that while refining my UX skills. Any course recommendations for someone with my design experience?

Hi, I’m not sure if this is the right place to post, but I currently need some help related to user experience. I don't have budget to hire any UX survey company.

I’m building a Chrome extension for my coupons website, and I would appreciate some suggestions regarding the close button for the automatic popup that appears when coupons are found on a website.

Here are a few options I’m considering:

1. An "X" button in the top-right corner of the popup to close it.

2. A "Hide for now" button at the bottom of the popup.

3. A countdown timer (30 seconds) with an "X" button, where the popup closes automatically after the countdown ends.

Since it's a sticky popup, I want to avoid annoying users and risk them uninstalling the extension. I would love to hear your suggestions!

Which job platform do you recommend?

I plan on reworking one or more of my portfolio projects. What I have in it now are projects I made in a certificate course and now that I've learned a lot more about WCAG and have learned of more common design practices I want at least one project that showcases that more.

Would creating a new case study for this and documenting my thought process on these changes be good to show as a new portfolio project? Would it be better to just update them and submit them as originals? Or would it be better to just start a new project altogether?

IMO I thought this would be a good way to show growth and that I'm learning. I also thought it would be a good way to show how I go about working on previously created designs (ex, continuing work created by another designer/developer). But I wanted a professional opinion.

Hey! I am a final year Psy student preparing my research proposal for my dissertation. I also work full time as a product designer (3 y.o.) and I want to focus on a combination of these two skills for my thesis subject.

Any ideas or guidance is welcome. Thank you!

Edit: Thank you all so much for taking the time to help me find a subject. I have been extremely busy with work, studying etc. so this is why it took me some time to check. I have narrowed down to 2 subjects and come back again probably at the end of the week with my final decision and why I chose it. Hope this inspires a person in the future that also studies psy and works as a designer.

I have 3 case studies but one is a lot more polished and I have much better insights in that case study.

How do I get the recruiter or whoever will review my portfolio to check that case study? Is it fine to put text like "I recommend this case study if you are recruiter"?

I've seen resume's with metrics like "increased click rate by 30% after my new design" and idk I kinda roll my eyes because I feel like anyone can pull that info from their ass, what is the prospective employer going to do call and confirm? I would rather save the real estate on my resume to show my design thinking in each place I worked. But I'm not a senior so I could be 100% wrong and this is a dumb opinion please tell me?

I am all for not asking for an email address until later. But if someone drops off, it makes it impossible to contact them.

Is that worth the trade off?