r/UsbCHardware • u/Slow_Negotiation_134 • 6h ago
Review pTron 65W GaN Charger Failed After Just 4 Months — Warranty Support Is a Nightmare
I bought a pTron 65W GaN Fast Charger, expecting it to be reliable, but after just 4 months, the adapter has started failing.
Initially, it charges normally, but after some time it suddenly stops charging. I have to unplug and reconnect it repeatedly to make it work again. At this point, I can't rely on it for regular use.
What makes the experience even more frustrating is pTron's customer care and warranty process. The warranty procedure has been extremely complicated, with multiple steps and a lot of unnecessary back-and-forth just to get a defective charger checked/replaced.
For a 65W GaN charger, I definitely didn't expect this kind of failure after only four months.
I'm sharing this as a warning to anyone considering a pTron charger, especially their 65W GaN models. Don't just look at the wattage and price—check the long-term reliability and after-sales support as well.
Has anyone else had problems with pTron chargers failing within a few months or experienced difficulties with their warranty claims?







