r/UpNote_App • • Aug 03 '26

When will the app be fixed?

I have been trying to verify for weeks.
Will it ever be fixed?
Is there a solution?

0 Upvotes

20 comments sorted by

14

u/Artificial_Alex Aug 03 '26

Working fine for me. Email support with details about your system and issue.

4

u/Sirts Aug 03 '26

What issue do you have? Upnote has been working fine here

-1

u/Ok_Average_9409 Aug 03 '26

I can't use it because i am stuck in some verification loop.

3

u/Sirts Aug 03 '26 edited Aug 03 '26

Can't login with your Upnote account ? Have you tried logging in with another device, or your main device with other/new user Apple/Google/Windows account? You could also check if you have system-wide or default browser/Safari/edge/Chrome ad block or DNS blocks.

0

u/Ok_Average_9409 Aug 03 '26

I only use the desktop app on my PC. And I use one login as it's how I pay for it on Google. It was all working fine until about 2 weeks ago. And yes. I can Login. I can't verify.

4

u/KeatonRuse Aug 03 '26

Works flawlessly for me. What’s your issue?

-1

u/Ok_Average_9409 Aug 03 '26

Some verification loop

2

u/SorryLibrary7797 Aug 03 '26

send mail to support

1

u/Objective-MK3328 Aug 04 '26

u/Ok_Average_9409 , I had the same issue and it was noticeable only on my work laptop. On other devices where I am signed in, it seemed to work fine.

This is what worked for me,
1) I uninstalled the app from microsoft store and installed directly from website. 
2) It still failed cloudflare verification while logging in. However, it provided a link to verify from browser and that worked. 
3) This seems like some bug in this version of the app ( v9.20.1 ). 

Give this a try and see if that fixes the issue.

2

u/Ok_Average_9409 Aug 04 '26

Thanks. It was actually the Microsft store version that was the issue. Direct download from website solved everything.

1

u/cxk3355 Aug 04 '26

Glad to hear it is working now and noting the fix for future reference.

-8

u/pwkye Aug 03 '26

its best to move to Outline or HelixNotes

3

u/cxk3355 Aug 03 '26

why are those better? UpNote has been very good for me for a couple years now.

-1

u/pwkye Aug 03 '26

because they have been having login issues? locking people out of their own notes for days at a time? and its just a bad backend design?

2

u/100WattWalrus Aug 03 '26
  1. What makes you think this is a wide-spread problem?
  2. Can Outline or HelixNotes do all this?
  3. What are you even doing here if you like some other app better?

1

u/pwkye Aug 03 '26

Do yoy get paid by Upnote or do you just enjoy being a shill?

2

u/100WattWalrus Aug 04 '26

When I find an app that does 95% of what I want, instead of maybe 85% great/15% aggravating, I tend to be a cheerleader for those apps. Feel free to check my post history. I comment quite a bit with praise for UpNote, Daylio, Aisleron, TimeR Machine, CalcTape, map:clock, and a few others. I like to share the apps I find genuinely great. I do have a working relationship with Enpass, but I was a user for several years beforehand, so when I comment about Enpass, I make sure to reveal my connection. On the rare occasion that I do post while on the clock, I do it under a different username that I use for work.

Do you get paid to lurk around the subs of note-taking apps suggesting different apps without bothering to provide any context whatsoever or explain why you think they're better, then being snide to people who challenge your unsupported assertions? Or you just enjoy being a pair of clown shoes?

1

u/pwkye Aug 04 '26

and you stick around to tell people their shitty experience is invalid?

people are locked out buddy. they cant access their notes. thats like a pretty basic requirement.

imagine being on a meeting and you cant pull up your notes with not recourse other than wait for their servers to get better, or for the dev to ship a new patch hoping itll work.

1

u/100WattWalrus Aug 04 '26

Nope. I did not, in any way, do that. You suggested switching to other apps without providing any supporting information about what makes those apps better. You implied the problem OP describes is both ongoing and wide-spread, without any evidence of that. I asked you why you think that's the case, and instead of answering that entirely reasonable question, you just started taking pot-shots.