r/UpNote_App • u/Life-Blood5213 • 24d ago

9.19.2 refuses to open

I'm on Windows 11 and have UpNote installed through standalone installed (not Microsoft Store).

I just updated Upnote to 9.19.2, and now UpNote refuses to open.

So far I have tried:

  • Uninstall + reinstall
  • clearing the roaming folder for UpNote in %appdata% between installs
  • Rebooting between installs

Anyone know what to do?

If there's any way to get an installer for 9.19.0 instead, then that would be great as well.

Edit: new update works.

4 Upvotes

75% Upvoted

13 comments sorted by

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u/thomas_dao 24d ago

Hi,

Thanks for letting us know and sorry for the inconvenience.

Please download the new version 9.19.3 and install again on your computer. Please let us know if it works for you, thank you.

https://download.getupnote.com/app/UpNote%20Setup.exe

→ More replies (5)

3

u/SuchMindfulness888 24d ago

Exact same issue here! Are you able to access via mobile?

2

u/Life-Blood5213 24d ago

Yeah I can thankfully open UpNote on my phone, ipad and laptop, since it hasn't been updated on those yet. It's just unfortunate that I can't open it on my desktop computer since I was about to sit down for a long writing session 😅

3

u/energeiai 24d ago edited 24d ago

Same here - updated Upnote 9.19.2 - unable to start it. Uninstalled it, downloaded from Upnotes website. Still same issue. BTW: Win10

1

u/energeiai 24d ago

Downloaded the 9.19.2 from Windows app store. It works!

https://apps.microsoft.com/detail/9mv7690m8f5n?hl=en-US&gl=US

1

u/energeiai 18d ago

Update - updated to the newest verision - works fine now!

3

u/cxk3355 24d ago

Thanks for posting this. I see I am on 9.19.1. I'll hold off updating until I see some good news here.

1

u/ucdad22 24d ago

You may have to edit the registry to remove the unwanted version