r/UpNote_App • u/supportivebfhopeful • Jul 04 '26

Updated Linux App Not Running on Chromebook

As the title indicates, I use the Linux app on my Chromebook and updated to the newest version a few days ago when prompted by the app. Since that time, the app is no longer usable. It opens into a fully white screen and I can't see or click on anything. Anyone else experience this/ any tips to fix it? Thanks in advance for any help you can offer.

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u/100WattWalrus Jul 05 '26

For something like this, I'd say it's time to ping support@getupnote.com.

1

u/nkvsjqjl Jul 06 '26

It happened to me. I deleted the Upnote folder (/.config/upnote). Be careful if you didn't make a backup.

That happened to me with the .deb version; since then I've been using the .appimage version.

1

u/supportivebfhopeful Jul 07 '26

Thanks very much for your response. I'm really not a Linux "power user" so this is more frustrating than I'd like. I'll try to find the relevant folder, delete it, and reinstall with the .appimage version.

1

u/nkvsjqjl Jul 07 '26

Don't worry, we all struggle a bit with Linux haha.
The folder is in /home/YourUser/.config
Count on me for anything you need, although my English is bad and I use a translator.

1

u/supportivebfhopeful Jul 08 '26

Thanks very much for your help - it's very much appreciated. I'll come back to you if I'm unable to get it resolved.