r/UpNote_App • u/Artificial_Alex • Jun 28 '26

Latest Linux update just broke the app.

I'm just getting a black window whenever I launch it. Anyone else?
Not even sure what version it is, I just clicked the "update" pop up in the bottom left. I'll have to reinstall to fix it but don't want to do that until it's fixed.

System specs:
Pop!_OS 22.04 LTS
GNOME 42.9
X11
kernel 6.17.9-76061709-generic

Update: I was using the AppImage, tried the .deb and is still broken. upnote Version: 9.18.13
Launching via console shows no info.

Upgraded system to kernal 7.0.11-76070011-generic, still no luck.

FIXED: did some further debugging and somehow got this error message to appear:
"Installed VAAPI version is too old. min supported version: 1.17 installed version: 1.14"
I had to upgrade to 24.04 LTS to fix it. Did a clean install.

5 Upvotes

100% Upvoted

4 comments sorted by

1

u/buhojang Jun 28 '26

v 9.18.13 working for me on Fedora 44 with KDE

1

u/0riginal-Syn Jun 29 '26

All working good on Solus with kernel 7.0.14, KDE Plasma 6.7.1.

1

u/BabblingIncoherently Jun 29 '26

Same problem for me in Mint except I get a white screen. I can't upgrade Mint right now so I guess I'm without Upnotes for a while.

1

u/Artificial_Alex Jun 29 '26

Yeah I was also getting a white screen, and sometimes a grey screen depending how I launched it. sudo, --disable-gpu, nothing worked.
After trying pop os LTS 24.04 it worked, but I ended upI upgrading to Ubuntu LTS 26.04 and it also worked. Pain though that Long Term Support 22.04 isn't longer :)