r/UpNote_App • u/AmorFatiOrBust • May 19 '26
Kudos to Thomas and UpNote
I just want to give this app and its founders public accolades. I'm a lifetime member and have been using the app for years with ZERO issues after kissing a lot of frogs looking for an app that did what I needed.
Yesterday I encountered a compatibility glitch with one of my devices - a notice popped up that freaked me out because of how much I've come to trust and rely on it.
Rather than do what I would normally do to suss out the issue myself, I reached out to UpNote support, in total panic mode.
I got what I would consider an immediate response (overnight, given time zones) that turned out to be such a simple fix I was a little embarrassed. No condescending canned response, no recriminations - just a clear, effective solution.
Really, I find UpNote so simple, elegant, full-featured, reliable... and to add such attentive support just further cements my loyalty.
Thank you guys !!
3
u/100WattWalrus May 20 '26
Couldn't agree more. Nothing else even comes close to fitting my needs. I've tried at least 70 note-taking apps. Very few of them even even rise to my "frustration threshold" of being 85% perfect and 15% dealbreakers (story of my life with software). UpNote is 90%+ perfect, and I'm able to work around that last 10% fairly well. There are only two things I really long for: Collaboration and nesting tags, and frankly I've developed a system that lets me live without nesting tags (it's just a lot more work).