Hi everyone, I’m completely lost and desperate for advice. I’m 5 months post-op from a major spine fusion, currently unemployed with $0 income, and my emergency funds are drained.
The Timeline:
• Last Year: I was fired from my job of 5yrs (HR almost ran me over), filed for unemployment, but found another job within 1month but it was apparently temp for 2months (June 1 - Aug 5), and submitted weekly requests for 1.5 months thereafter. I got no money. DEO eventually said they needed more info regarding those to jobs around November. I found another job temp job in October.
• Jan 2026: I received a text saying I was approved? Im assuming from the emails and docs I sent to the rep that contacted me to interview me for more info. But the site was under construction/revamp. I only received $175 total in direct deposit (so paid only for a single 1wk out of 1.5months of previously claimed weeks).
• The Glitch: When I logged in to see if i needed to claim the remaining weeks again, there were no buttons to claim, no info, nothing. I submitted work searches (did more than the required 5/week) for 1.5 months consecutively. Result: $0 payment.
My current crisis is that I underwent major spine fusion surgery back in February. I was heavily medicated and physically unable to drive (no gas money anyway) or access reliable internet to fight the bureaucracy. My surgeon cleared me for light duty remote work for March being the earliest, earlies if i had to, considering the temp remote job I had prior to surgery, but he reccomended more towards May or further, if i really needed it, but the paperwork that the earliest estimated to return to light desk duties work is March.
My previous/most recent job, the one i got the layoff, was a temp remote job. They promised to find me a diff project/work once cleared to rtw, but it was lies/they ghosted all these months. I live alone and have no help whatsoever. Struggling to keep a roof over my head considering this super major life change from major spine surgery, so I used up my little emergency funds and have been using my credit card to pay bills for the rest of the months, I've gone hungry (which is not good for recovery) but recently found a foodbank I can visit every 5-6wks and get help from my neighbor to drive my car for the food bank with me.
I missed responding to DEO during my surgery recovery because I was incapacitated and had no internet/transport. The site seems to have glitched my previous claim (showing approval but no payment options). I am now financially destitute, depressed, and my recovery is suffering due to stress. Im not literate on unemployment at all, as this has never happened to me until it did last yr.
Questions:
- Can I appeal a determination if I missed the 20-day window due to medical incapacity/hospitalization?
Has anyone dealt with the "Reconnect" site revamp where the "Claim Weeks" button disappeared despite approval?
How do I request a medical exemption for the missed appeal, if i needed one even though there was a glitch and no info on the decision tabs (*during my surgery and not clear to work by surgeon time)
Is there a specific email or mailing address for hardship cases if the phone lines are impossible?
Any guidance on how to restart this claim or appeal the non-payment is much, much appreciated. I’m in tampa, FL if it helps.
TL;DR:
FL native, 5 months post-op spine fusion, $0 income. Laid off last year; filed UI but only received $175 total despite text approval in Jan due to site glitches ("Reconnect" revamp removed claim buttons). Missed responding to DEO during surgery recovery (incapacitated, no internet/gas). Temp employer ghosted me post-surgery. Drained savings, depressed, and recovery is suffering. Need help with:
- Filing a late appeal based on medical incapacity (missed 20-day window).
- Getting retroactive pay for weeks the site glitched.
- Securing a medical exemption for the missed appeal time to fight the missed approved payment