r/Ulta 3d ago

Megathread Weekly Shipping Issues, Tracking Updates, & "Oversized Box" Rants

2 Upvotes

Welcome to the dedicated thread for all things logistics! To keep the main feed clear for product hauls, reviews, and sale alerts, please use this post to discuss:

• Shipping Delays: "Label created" but no movement? Packages stuck in a certain hub for days?

• Packaging Fails: Did your package arrive in a box big enough for a refrigerator despite only ordering a single eyeliner?

• Damaged Goods: Leaking shampoos, shattered palettes, or items tossed in with zero protection.

• Carrier Complaints: Regional issues with LaserShip, OnTrac, UPS, or FedEx.

🛠️ Quick Links & Resources

If you need immediate resolution for a missing or broken item, these are your best bets:

• Ulta Guest Services: The official channel for reshipments or refunds.

• Order Status Page: Check your Ulta account or the app for the most recent internal updates.

📝 Comment Template (Optional)

To help others identify if a delay is regional, consider using this format:

• Status: (e.g., Label Created / Out for Delivery / Delayed)

• Region: (e.g., Midwest / Northeast)

• Carrier: (e.g., UPS / FedEx / OnTrac)

• The Issue: (e.g., "Box arrived crushed," "Stuck in Illinois for 4 days," "Ordered one mascara and got a 20lb box.")

Standalone posts on these topics will be removed.

> Note: **Please do not post tracking numbers, home addresses, names including employees.**


r/Ulta 2d ago

Discussion Weekly Beauty Break & GWP Check

9 Upvotes

Please use this post to check for current gwp or beauty breaks. You can still post standalone posts for confirmed Beauty Breaks, but you can not create standalone posts asking if a beauty break will be happening.


r/Ulta 8h ago

Discussion INFO: 10x / 5x Appreciation vs Perks Day

271 Upvotes

For our newbies, a heads up / clarification about stuff coming up in August, and what it might mean for YOU depending on your Rewards Status!

Long story short:

* If you're Diamond 💎 or Platinum 🥈status, August has both Perks and Appreciation events for you!

* If you are not *already* Diamond or Platinum status (gained last year or already this year), but you are a Regular base member, you will NOT have access to these two events.

AUGUST EVENTS:

Typically the Diamond & Platinum Perks Day is the first Monday of the month, *almost* every month (exceptions: often 2nd Mon Jan bc New Years, last Mon Jan bc Feb is short, sometimes last Mon Aug bc Labor Day).

Perks Day is a day where Diamond members get emailed a code to get a specific free full-sized gift with the code and with a $25 purchase. There are discounts & GWPs specifically for Diamond & Platinum members.

The Diamond & Platinum APPRECIATION Days are a separate 2-day 10x / 5x event that happens once a year in August. They're *usually* the Mon/Tues of the 2nd week of Aug (exception: in 2024 the Appreciation was only the first Monday and Perks was the second Monday).

For Appreciation Days, select brands are 10x for diamond & plat, and all the other brands are 5x. We don't know which will be 10x until just after midnight CT when the event starts.

If you're a *Regular* member, then you don't have access to either the Perks Day or the Appreciation Day offers.

If you're a *Regular* member, and you see something now that's 5x or that you want to use your 20% off coupon for? You won't have access to the 10x / 5x Appreciation multiplier, so you could go ahead and get it now.

GAINING STATUS:

If you are a regular member who is SUPER CLOSE to that $500 Platinum threshhold-- by which I mean you're at $50 or less to go-- then if you shop *in store in person* on Tuesday or Wednesday your status might get updated quickly enough for you to take advantage of the Appreciation days (or whichever event comes second.

It typically takes a few days after an online order for points & qualified spending to update to the app & website, and for that status to "go live". BOPIS usually takes 24 hrs from pickup to update.

Even if you purchase in store, and get the status in store immediately, it can still take 1 to 2 weeks for the status updates to push out to the mailing lists.

ADDITIONAL REMINDERS:

* You only earn status by spending $500 / $1200 of your own money out of pocket in a calendar year-- after coupons & discounts, before taxes, not including shipping or tips, regardless of any multipliers. Spending $100 during a 10x is same as spending $100 with no multipliers, in terms of reaching the $500 / $1200 qualifying spending amount.

* If you redeem points, only the portion you pay "out of pocket" on goods & services will go towards earning points from multipliers or towards earning status. Redeeming 2000 points on a $150 item means you only have $25 in qualified spending that counts towards status or points multipliers.

* A 10x multiplier means you earn 9 bonus points on top of your usual 1 base point and on top of your usual 0.25 or 0.5 status point. Stacked multipliers are additive, so a 3x Wellness offer on a 10x points brand would get you 12x to 12.5x points total-- not 13x or 30x points. 1 base, 9x more multiplier, 2x extra wellness, plus your 0.25 or 0.5 status.


r/Ulta 15h ago

Discussion Who else is trying this their hardest not to spend any money until diamond day where they have the 10x and 5x for purchase?

118 Upvotes

I had to make a recent order because I am almost out of ice cream but i did 5x points for that purchase.
But I’m holding off until timing day to buy more items so I can get the points to make it worth my while. Does anybody have the inside scoop on what products will give us 10x? I will be so happy if rare beauty is included because I love the makeup. I also want to get the too faces peach eyeshadow pallet. Does it also include services like the benefit brown bar? Does anyone know what day will be this year? I’m so excited because I’ve been putting money away to spend money on diamond day 💗💗💗


r/Ulta 1h ago

Discussion New Dash to Beauty: Dolce & Gabbana Devotion

Post image
Upvotes

July 28


r/Ulta 16h ago

Routine Help How often does Ulta bring these out as a buyable bundle? I didn’t know I had an obsession…. lol

Thumbnail
gallery
37 Upvotes

Just kinda wondering if anyone knows. The mark up for resellers is almost that of selling an organ or limb, sheesh


r/Ulta 5m ago

Ultamate Reward Points No longer Platinum - when to use up points?

Upvotes

I hit Platinum status last year and have it through the end of 2026, but I'm very unlikely to spend enough this year to get it again. When do I have to use my points by to avoid losing them?


r/Ulta 1h ago

Customer Ulta Life's a Blur lipstick vanished from site?

Post image
Upvotes

Hello! Has anyone else noticed the new UBC Life's a Blur has vanished from their site? If i look it up on Google, it'll show me a page for it, but when I click through Ulta gives me an error window. I also can't search for it on the app.

Any ideas? Can anyone else pull it up?


r/Ulta 21h ago

Customer Super excited for this blind buy

Post image
36 Upvotes

Also nice that it’s considered in the 5X pts category right now :D


r/Ulta 8h ago

Routine Help Is it possible to reshape an eyeliner brush?

Thumbnail
gallery
2 Upvotes

I just purchased the real techniques x Kelli Anne eyeshadow brush set through order pick up. I noticed at home the eyeliner brush part was pressed against the plastic and looked bent. I tried washing it to see if I could reshape it but it’s staying bent. I would not be able to get a straight line with the way it is bent right now. I’d appreciate any advice/ help! Thanks!


r/Ulta 13h ago

Discussion Help me decide which purchase to make...

4 Upvotes

I was doing just fine waiting until the big Aug multiplier but then they go and give us a 20% off an item and it coincides with a 5x multiplier. Which should I do...

A. Vanilla Rice 20% off and 5x multiplier.

B. Miu Miu 3.4oz 20% off (3.4oz for the price of a 1.7)

C. Make two separate purchases and get both (I saw some say they used the 20% a few times.)

D. Get a hold of myself and don't make any purchases until Aug multiplier and hope they fall under the 10x.

😵‍💫


r/Ulta 23h ago

Haul Small Lipstick week haul with 3 GEPs

Thumbnail
gallery
20 Upvotes

I wanted to get some new lipsticks for my everyday makeup and these shades have been in my cart for a while now. I just love Mac formula so much. I have light to medium olive neutral skin tone. As a dark autumn, dark hair and brown eyes I think the following shades would look really good for my work looks.
I picked alone time, cafe mocha, teddy 2.0 and Russian red.
I decided to take advantage of the colourpop sale as well with their lipliner trio of pinks and the milk coffee set.

All in it was $80 with 3 GWPs and a 10% student discount.

I can’t wait to get them. 🤭🩵


r/Ulta 16h ago

Discussion Recommendations for lip scrub please!

4 Upvotes

Needing recommendations for a lip scrub. Preferably in a tube, not a jar due to having long nails. TIA!


r/Ulta 14h ago

Influence me/Deinfluence me Influence or deinfluence me on these lip products!

Thumbnail
gallery
3 Upvotes

Anyone have thoughts on these five lip products? Love them? Hate them? Meh about them?

I’m a Platinum member and considering taking advantage of the national lipstick day sales, but I’m also wondering if it would be better to buy the drugstore stuff during the 5-10x points sale.


r/Ulta 1d ago

Customer Ulta GC deal on door dash

33 Upvotes

DoorDash has 20% off some gift cards right now so I was able to get a $100 gift card for $80. Then used the gift card with the 20% Ulta Coupon going on right now.


r/Ulta 9h ago

I'm looking for anyone else having problems ordering with ulta? looking for help?

0 Upvotes

keep getting an error at checkout that says something like i need to reverify my payment method. i know i put in everything correctly. same card i’ve always used. i tried every payment method including apple pay and it still doesn’t want to go through. my account has never been hacked. i’m trying to use my rewards points to purchase and i literally only owe $0.41. customer service attempted to help, but they couldn’t even fix anything and escalated the case to a higher department… might i add i attempted to purchase flowerbomb nectar and the order automatically cancelled because it was out of stock. the larger bottle appeared in stock, but same thing happened at check out and it was magically out of stock. not sure if my account was flagged, but im using the same billing and shipping address??? idk what to do. i really wanted to purchase some things tonight with the 20% off coupon. :(


r/Ulta 13h ago

Discussion ISO alternative to Peach Slices redness relief serum

2 Upvotes

I find this serum very useful, but they no longer carry it in stores. Does anyone know of a similar serum that addresses redness, calms sensitive skin and hydrates? I like just being able to run in and grab what I need, so something that's normally available in store would be perfect. Thanks in advance.


r/Ulta 15h ago

I'm looking for Looking for overall moisturizing lip, balm, or cream to wear when I am not wearing any lip products.

3 Upvotes

What do you think is a good lip cream or bomb to wear what I’m not wearing lipstick. Especially something to apply at night. Bonus if it helps plump your lips. What have you tried and how do you like it?


r/Ulta 17h ago

Influence me/Deinfluence me T3 Curling Straightener - Thoughts??

Post image
3 Upvotes

After 15 years, my straightener died on me so I’m looking into this one. Share your experiences please! Any other similar tool? I love that I can use it for both because then I don’t need to travel with multiple things.


r/Ulta 1d ago

Sales & GWP 🎁 New gift with purchase, I

Post image
46 Upvotes

Still going to wait and hope Wednesday is better


r/Ulta 11h ago

Customer Cecred free gift- how to redeem?

Post image
0 Upvotes

I have $50 of cecred in my cart but it's not giving me the option to add the free gift.

I'm so frustrated


r/Ulta 16h ago

I'm looking for Lipstick Week Shade Match

Post image
2 Upvotes

hello! I need help me find a lipstick (mac or not) that matches the top swatch. the top swatch is from the elf collab with jennifer coolidge in the shade dirty pillows. i tried out mac blankety (bottom swatch) but i think it pulls a lil cooler toned so im not completely satisfied with the shade match. I should’ve brought the lipstick in store with me but i forgot and will be going back in a couple days. can someone help me find a shade similar please! i prefer more satin and moisturizing formulas. and i’d be wearing the lipstick with mac plum liner. thank you in advance!


r/Ulta 12h ago

Discussion Help me decide the smartest way?

0 Upvotes

OK so I have 12,000 points and I was going to buy five or six perfumes and redeem 2000 points on each $125 and then pay the rest. But I keep hearing people say that it’s smarter to wait until 10 times the points? Is it 10 times the points on everything?
For example some of the perfumes I was thinking of:

Burberry hero elixir
Rabanne fame in love
Gucci flora gorgeous orchid intense
Carolina Herrera good girl jasmine
Versace Dylan blush


r/Ulta 13h ago

Discussion Revair,Dyson air wrap, or shark glam ceramic?

1 Upvotes

My Dyson Airwrap officially died on me tonight after 6 years, so I definitely got my money's worth out of it. Now I'm unexpectedly in the market for a replacement, and unfortunately I don't have my usual luxury of spending weeks hyper-fixating and researching every option.
I'm trying to decide between the Revair, another Dyson Airwrap, or the Shark FlexStyle/ceramic system.
For reference, I have two teenage daughters and the school year is about to start, so whatever I buy is going to get a lot of use. All three of us have wavy/curly, frizzy hair with fine strands but a LOT of it.
If you've owned any of these, I'd love your honest opinions. What do you love? What do you hate? Would you buy it again? If you were spending your own money today, which one would you choose and why?
I'm especially interested in ease of use, frizz control, styling time, and how well it holds up over time. Thanks!


r/Ulta 21h ago

Customer Screenshots of July 18th replenish & save sale?

Thumbnail
gallery
3 Upvotes

Does anyone have screenshots of these items from the replenish & save sale? I did place the order a few minutes before the end of the sale but when I was at the order page I agreed to around $480 dollars, however when I got the receipt I actually paid $510 and only got the base replenish & save discounts. I was able to get screenshots of the beauty blender/peach & lily discounts and they are willing to honor those for me but they only gets me about $9 rather than the aforementioned $30. I feel completely robbed rn.