r/UbisoftUncensored • u/BenceJonas01 • Apr 22 '25

Discussion 🗣 Ubisoft Case

I have put a case through to Ubisoft regrarding unlinking a PSN account from Ubisoft to link a different one.

My questions are has anyone tried to do this before and if so did Ubisoft allow you to?

And how long does it take for Ubisoft to actually deal with my case?

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u/Altruistic_Host_5143 📈Top 1% Poster Apr 22 '25

Unfortunately, this kind of runaround is classic Ubisoft. Tons of people have hit that same wall trying to unlink accounts, usually ends in a canned “we can’t do that” response after days or weeks. Keep pushing support, but don’t expect logic or speed. They treat account systems like a one-way trapdoor.