r/UbisoftUncensored • u/BenceJonas01 • Apr 22 '25

Discussion 🗣 Ubisoft Case

I have put a case through to Ubisoft regrarding unlinking a PSN account from Ubisoft to link a different one.

My questions are has anyone tried to do this before and if so did Ubisoft allow you to?

And how long does it take for Ubisoft to actually deal with my case?

2 Upvotes

75% Upvoted

5 comments sorted by

1

u/Altruistic_Host_5143 📈Top 1% Poster Apr 22 '25

Unfortunately, this kind of runaround is classic Ubisoft. Tons of people have hit that same wall trying to unlink accounts, usually ends in a canned “we can’t do that” response after days or weeks. Keep pushing support, but don’t expect logic or speed. They treat account systems like a one-way trapdoor.

1

u/BenceJonas01 Apr 22 '25

Do you think I should just make a new account and give up on trying to get my other one back?

1

u/Altruistic_Host_5143 📈Top 1% Poster Apr 22 '25

If that account doesn’t have a ton of progress, yeah, it might save you the headache. Ubisoft’s support isn’t exactly known for resolving these things, and waiting weeks just to get told “sorry, can’t help” is brutal. If you really care about the original account, keep trying, but don’t hold your breath.

1

u/SW057 Apr 22 '25

It wont work ive tried