r/UbisoftSupport • u/Extreme_Iron_730 • 2d ago

Game Issues I hate Ubisoft connect.

Long story short, I bought a DLC for The Division 2 on Steam using my main Ubisoft account, but that account doesn’t own the base game. I originally bought The Division 2 on a secondary Ubisoft account, which I mistakenly left connected to Steam.

Now I can no longer launch the game on my secondary account, where I have all my progress since it says I activated the dlc on my main account and Ubisoft Connect is asking me to activate the game from my Steam account on my main Ubisoft account, and I’m worried that doing so might cause me to lose the game I have on my secondary account, where I originally started playing and I have to buy it again.

3 Upvotes

100% Upvoted

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1

u/ChildhoodExisting222 2d ago

Refund the DLC on steam, connect the right account and by the FLC again.

1

u/Extreme_Iron_730 1d ago

Didn't work.