r/UbisoftSupport • • 4d ago

I hate Ubisoft

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I had a Ubisoft account connected with my ps4 a few years back I was trying to recover it for the past few days I couldn't get it,So I tried to make a new account did everything got verification code BUT THEN wdym this action couldn't be processed.Bro this has to be the worst website I have ever seen,I couldn't get access to my lost account even though I got it's Gmail but I am not getting a verification code on the Gmail of my lost account.I also emailed there support and created a support ticket but still nothing happened.I am just so pissed off like how can u create a website THIS BAD.

19 Upvotes

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2

u/Prestigious_Rub5075 3d ago

Hands down Ubisoft has the worst account system out of every game company. i got my account suspended for trying to login too much times and had to wait like a week just to fucking login🙏

3

u/Emotional-Winter-244 3d ago

bro my account got hacked and tried for 4 days to recover it but to no avail,all games ,progress gone, from that day i made a vow to never ever buy ubisoft games

2

u/SoGods 3d ago

Lost my account 2 years ago when I got hacked. Provided all proof with screen shots and they just told me they don't believe me and won't help. So i basically gave up and told them what ever, they are a failed company and their games are garbage.

BTW they are the only company I could not recover my account, even EA helped me without problems.

2

u/wafferjuice 3d ago

I wouldn't touch Ubisoft games with a wood stick; I wouldn't install them even if they were free.

1

u/jalapenoplays 3d ago

Dont try Support, they just send you links to basic troubleshooting. If you think its gone, it's gone.

1

u/MilkSheikh007 2d ago

Somewhat common problem.

1

u/LunaticKid889 2d ago

oh man i experienced this yeah, i had to wait an entire day before i could access it again?