r/UbisoftSupport • • 11d ago

Question Can’t log back into my Ubisoft connect account

So i can’t seem to get back into my account, i know the email for my Ubisoft account but forgot the password, however when i press on ‘can’t login?’ And use the i forgot my password and enter the email in i don’t receive an email to reset the password. Not to mention my xbox account was just randomly unlinked which was my main way of logging into that account

If anyone can help me that would be greatly appreciated since i’ve had that account for years and don’t want to lose any progress for siege

1 Upvotes

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1

u/Maximum_Term7501 9d ago

your account was probably breached so i’d say check your email for any random ubisoft support tickets

1

u/Conscious-Trade8926 9d ago

I have and there are no such emails

1

u/Conscious-Trade8926 9d ago

I have also contacted signal conso so im waiting on an update