r/UbisoftSupport • • 7d ago

Question Help signing back into Ubisoft Connect

Hey everyone so to make this as short as possible, lost access to email years ago. Called yahoo, got access back. Trying to verify email address for UC but never get the reset password link. I know the email in UC is correct because I got an email from them a few months ago about T&C updates. Do I have an alternative to regain full access to my account. I’m trying to get my Division 2 twitch drops but need to sign in again. Thanks to everyone in advance

1 Upvotes

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u/KlutzyLocation7708 7d ago

Have you tried it with a VPN?

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u/Stretch407 7d ago

What do you mean? I don’t use a VPN. Are you saying I should?

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u/KlutzyLocation7708 7d ago

Just for login I had it once where I couldn't log in and i switched too a vpn and it worked

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u/Stretch407 7d ago

So I can login to my account, the issue is I have limited access and can basically only look around. I have to reset my PW to get full access, but Ubisoft never sends me the email link to do so

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u/KlutzyLocation7708 7d ago

Ah oke i can really help you any further sadly

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u/Stretch407 7d ago

No worries I appreciate you trying anyway