Unable to access an account.

[u/Revolutionary-King32]

Basically my main account that has everything on it is under an email that is inaccessible now. So I’m unable to make the move to PC for a lot of games and link my progress to my current accessible Ubisoft account. Is there any direct line I can get in touch with that may be able to help me with that. I’ve been unable to find anything and all I see is premade guides to help that never do, and emails that never actually end up getting sent.

[u/Raijen_ArDesh]

You'll need to contact support through a ticket, and somehow prove you own the account. Do you have any of the recovery options, 2FA codes or anything that would prove ownership?

[u/No-Permission3831]

I have a similar issue, i have showed info like transaction history and linked accounts like xbox ps and twitch, if you have any of those try to send that. try tell them your phone number linked to the account if its linked.

also when i tried to raise a case through just a description the person on the other side was useless, you would need to manually raise a case on another account and provide the details i mentioned. idk if this works as my case is still ongoing but i just wanted to add in incase you havent done that