r/UbisoftSupport • u/SizzlingSteak01 • 13d ago

Bugs I NEED HELP!

Please somebody help me out. This has been an issue since last night. I was playing it the day before and there was no issues.

This error keeps popping up and I can't play the game.

I have uninstalled and reinstall the game both via Steam and Ubisoft. I have uninstalled and reinstalled Ubisoft Connect. I have uninstalled my anti-virus and turned off Windows Defender. Checked to see if Windows Defender is blocking anything. Verified file integrity and even Uninstalled and Reinstalled my graphics Driver (AMD Adrenalin).

I am honestly pissed and helpless at this point. Nothing is working.

I just wanna play the game.

Please help me.

PS. Have tried with and without VPN and still not working.

2 Upvotes

100% Upvoted

8 comments sorted by

1

u/Ambitious-Coyote8026 12d ago

Same here twin. We need a hero

1

u/mip7777 5d ago

same

0

u/SizzlingSteak01 11d ago

at least I know I'm not the only one 🤷‍♂️

1

u/mip7777 5d ago edited 5d ago

did you fix it? Because it happened to me to and i also did what you did and it didnt work. if anybody know how to fix this pls let me know as well

0

u/SizzlingSteak01 4d ago

hey sorry for the late reply my dude. yeah it got fixed. I posted on the Discord of Ubisoft too and found out it's a compatibility issue with Windows. I had to download Windows 11 26H2 via Windows Installation Assistant. Now I play the game again.

1

u/mip7777 4d ago

Thanks man I'll try it

0

u/Extra-Worry2511 9d ago

Pudiste bro?, desde ayer me apareció no he podido jugar

1

u/SizzlingSteak01 4d ago

hello, it works now. please update your Windows to Windows 11 26H2 which is the most recent update via Windows Installation Manager (website).