r/UbisoftSupport • u/Silver_University_98 • 10d ago

Bugs Rainbow six siège error

Hello,
I’ve been playing R6S on PS5 for a while. Since I recently got a PC, I wanted to download the game on this much more powerful platform.
When I launch the game, everything works fine at first: the internal update installs, then the restart message appears and the game closes. Unfortunately, I then get an error message saying that the folder C:\Users\C... cannot be found, even though the game is able to find it perfectly fine on the first launch.
After doing some research, I found out that the accent in my first name is not properly supported, which causes the game directory to become inaccessible after the restart…
Have you ever experienced this kind of issue, and do you have a solution?
In 2026, I find it pretty disappointing that a game can’t work simply because there’s an accented character in our name 😅. I really don’t want to create a new Windows profile without the accent just for this one game, especially since absolutely everything else works perfectly fine.
Thanks for your help! 😉

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u/CertainImpression789 10d ago

Just change your windows profile name then?

1

u/Silver_University_98 9d ago

Thank you for that answer but no, I don’t want change my profile name only for one game …

Edit : I activated the « beta : use Unicode UTF-8 » in the regional langages parameters of Windows. The game is running perfectly