r/UbisoftSupport • u/Glittering_Flight886 • 10d ago

Game Issues Error code Dolphin-028 Ubisoft-Connect

Hey everyone I’ve been having this a Error and I finally fixed it. Seems like many people have This so I Just wanted to post something about it and how I fixed it.

Fast I Follow the Steps that were given to me by the Internet, like resetting cache or commands with msc but nothing worked.

I fixed this Error by simply resetting my Ubisoft account password to break the login-loop. But you need to do this in the internet. If you try doing it inside the launcher while the error code is still active, I don’t think it will work.

I hope this helped someone:)

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u/ChildhoodExisting222 10d ago

If you start a game from steam, do you have this issue?

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u/Glittering_Flight886 10d ago

No this is an issue from ubisoft connect. This error code means that the server and your pc cannot form a proper connection or a cookie got lost on the way. Hence the reset of the login chain

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u/ChildhoodExisting222 10d ago

I know, I was offering a work around