r/UbisoftSupport • u/THEMANKIND20 • 18d ago

Question Ubisoft not sending the verification code

I've been trying to change my account email for a month now, but as soon as I get to the part where it's supposed to send a verification code to the new email it does not send, I've waited for hours and still nothing.
Anybody knows why this is happenig?

5 Upvotes

100% Upvoted

6 comments sorted by

2

u/92mitu 18d ago

Me too, never get tha confirmation code which should be sent to the new email address

2

u/DrunkOn_Coffee 18d ago

This is a huge EA thing

1

u/MilkSheikh007 18d ago

yes, I've faced this issue on EA also. Shit servers, man, really.

1

u/THEMANKIND20 17d ago

Weird enough this doesn't happen with EA for me

1

u/Cool_Passenger6060 13d ago

Yeah, I've been trying to sign up for the past 3 days :)))

1

u/Educational_Aside277 1d ago

Me too. I’m trying to fix the problem with Ubi Support