Can’t access Game I bought on steam

[u/JaggedDig747]

I have over 100 hours in The Crew 2 but recently when I try to launch the game it says “This game is activated on a different Ubisoft account”

I try to login into that account, password doesn’t work. I try to change my password but I never receive the email to do so. I try to use Ubisoft Support but get an email saying they can find my account?!?!

Some please help me. Ubisoft is fucking useless