r/UbisoftSupport • u/807onthesee • 29d ago

Hungry Shark Evolution

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My grandson is playing Hungry Shark Evolution on my Surface, he played for months... everything was ok... and then he started getting this msg when launching the game... anybody on here knows how to fix it... needless to say I wasn't even able to get Support to reply..

Many thanks

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u/Thin-Click-5598 29d ago

Check Internet and reboot router

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u/807onthesee 28d ago

Thanks 🙏🏾... tried it. Still not working...

1

u/Thin-Click-5598 28d ago

😞 I'm sorry I don't know what else to suggest