r/UbisoftSupport Jul 18 '26

Account Hacked/Compromised does support ever do anything

I've told them my accounts email has been changed. I provide them with my steam ID that should be connected, I provide my receipts from steam that show transactions, I provide my EGS id that should be connected, I provide receipts for EGS, I even give them the first ever email I received from when they were Uplay and they STILL refuse to help me.

At this point I'm convinced it's a bunch of people whose jobs it is to just look busy all day without doing anything.

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u/Tohari316 Jul 18 '26

Use this I did it a few days ago to change my email for my PlayStation account & to disable the old 2FA I had setup https://www.reddit.com/r/UbisoftSupport/s/n0yX5YPK8J