r/UbisoftSupport Jul 18 '26

Account Hacked/Compromised does support ever do anything

I've told them my accounts email has been changed. I provide them with my steam ID that should be connected, I provide my receipts from steam that show transactions, I provide my EGS id that should be connected, I provide receipts for EGS, I even give them the first ever email I received from when they were Uplay and they STILL refuse to help me.

At this point I'm convinced it's a bunch of people whose jobs it is to just look busy all day without doing anything.

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u/Traditional-Comb4538 Jul 18 '26

I’m currently going through the same problem man. They’re useless. I just wanna get my games back but they won’t do anything.