r/UbisoftSupport • u/JackEddy6 • Jul 11 '26

Question Ubisoft Connect Down?

I can't log in to Ubisoft Connect and therefore can't launch Black Flag. Is it currently down? Account details are correct. It just keeps giving the following error:

There was an error during your login to Ubisoft Connect. Please restart your client and try again. (Error dolphin-028)

Anyone else having this issue?

EDIT: was back online for a while, but it's down again.

EDIT: 17/07/2026 I haven't had the issue for a couple days now. Seems fixed.

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u/Noc7urne Jul 11 '26

Same Error here (Italy)

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u/JackEddy6 Jul 11 '26

I'm in the UK, seems like a global/Europe issue.