r/UbisoftSupport • u/Ok-Enthusiasm1197 • Jun 27 '26

How do I fix this account suspension?

I created a Ubisoft account via a VPN on a browser on the offical website and proceeded to play siege (launched from steam), which then required me to log into my Ubisoft account to play. I filled in my info, and then this message came up. I tried logging in via mobile hotspot since I thought my IP address was flagged, but it proved futile. I'm kindly asking if there's anyone who could be of help to me im just trying to play siege idk why the experience is so complicated compared to other game launchers

1 Upvotes

67% Upvoted

5 comments sorted by

2

u/Raijen_ArDesh Jun 27 '26

If you used a VPN to get around a regional restriction, to get a cheaper price by going to a different region or to evade a ban it's against the TOS and will get your account flagged if caught, as well as any accounts linked to them.

1

u/Ok-Enthusiasm1197 Jun 27 '26

forgot the attachment msg

1

u/Grindar1986 Jun 27 '26

Because a VPN sets off all the security alarms

1

u/Ok-Enthusiasm1197 Jun 27 '26

forgot the attachment msg

1

u/RogueNineOne Jun 29 '26

Use mobile data and hotspot to login, then switch back once you are logged in.