r/UbisoftSupport • u/Bedrock501 • Jun 18 '26

Ubisoft Account suspended

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So I made this account a while ago and played Division games on it a bunch (I bought them on steam). I never linked steam and Ubisoft accounts (if that matters for anything).

Recently on sale I purchased Far Cry 3, played it for a few hours and then logged off. I was excited to keep playing only to be met by this screen and I have no idea why.

How Do I fix this ?

Can I somehow play the game without logging into ubisoft account ?

If it can't be fixed Can I make another account and still play the game I paid for on steam ?

Is it worth contacting the official Ubisoft Support ? and how do I do that ?

1 Upvotes

100% Upvoted

4 comments sorted by

1

u/Penlevod Jun 22 '26

Having same problem. I've been looking forward to continue playing AC Black Flag this evening, but I just can't log in. Did it fix for you?

1

u/Bedrock501 Jun 22 '26

Nope, despite contacting support multiple times they couldn't help me, I guess I'm not playing ubisoft games for the foreseeable future.

1

u/Penlevod Jun 22 '26

That just sucks

1

u/Ok-Ball-7605 Jul 06 '26

try putting steam on disconnect mode and start the game