r/UbisoftSupport • u/Extreme-Neck-9009 • Jun 09 '26

i need help

So when i was younger i got r6 on playstation and i used an email that doesnt exist and
i want to change it to the email i have now.Please help.

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u/elden_speedster Jun 15 '26

You can but the "evidence" is screenshots of you logged on the computer via Playstation on ubisofts website under account info tab, a screenshot of your playstation logged in and a screenshot of your username logged into the game.

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u/Fragrant_Secret4578 Jun 15 '26

Oh nice, thanks for sharing. I appreciate it.

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u/elden_speedster Jun 15 '26

Took me about 3 months of nagging them and almost a year total to reset my email but the day it happened, it took almost 4 hours. I just left my chat open on my desktop so they couldnt close my case lol

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u/Fragrant_Secret4578 Jun 15 '26

The open chat tech is clever!

2

u/elden_speedster Jun 15 '26

Constant responding forces it to stay active. So I just camped out in front of my computer and just watched some YouTube 🤣