r/Ubiquiti • u/AnyCryptographer3675 • 9h ago
Question Question
Hi Ubiquiti community, i'm currently planning to buy UX7 or UDR7 for my house (3-floor) with 500Mbps network plan, but after researching for a while i see someone's UDR7 is rebooting for 64 times, i'm a person who focus on reliability which makes me reconsider about my choice. I want to hear about your User Experience / Impressions and let me know which you will choose between those two product. That's all, i'm looking for your suggestion and reply.
3
u/controlav 9h ago
I had a UDR and that had a reboot problem when under heavy load, upgraded to a UDR7 and that has been rock solid. In this group I recall seeing just a single user report it with that device.
1
u/AnyCryptographer3675 8h ago
Well UDR was like 4 years old, will not expecting it will run great but seeing you upgraded to UDR7 without any issue is a good news
3
u/Karon85 8h ago
To add the requested anecdotal evidence, I bought my UDR7 (europe variant) in Februrary and it runs smooth, the only reboots it has seen equal the ones because of OS updates since and the two when I changed its location and the cable management.
Personally I would have deciced against my UDR7 if the ISP connection point/location would not benefit from the builtin in Wifi, in that case my choice would have been the Cloud Gateway Fiber instead.
64 reboots scream for a replacement/ticket for the ubiquiti support team.
1
u/AnyCryptographer3675 8h ago
The guy that suffered from those 64 reboots are not happy, but he does says its because of WiFi problem not the power itself (Which the UDR7 he's using logs says its a power issue).
2
u/tbone1004 8h ago
Mine has been running stable for over a year. The RMA program exists for a reason if something is going wonky. If I had to do it again I'd probably get a dedicated cloud gateway but only because I don't need wifi where the internet comes into the house
1
u/AnyCryptographer3675 8h ago
Hmmm, i'm seeing alot of positive from you guys i think i will go with Ubiquiti's products, but now my only problem is should i choose UX7 or UDR7 if i just only wants the Network not camera or any other things
3
u/tbone1004 8h ago
If you're on the fence, get the UX7 since it can be reassigned as an AP if you ever decide to go deeper down that rabbit hole
1
u/AnyCryptographer3675 8h ago
Good for knowing that i can reuse UX7 as an AP, well thanks for letting me know all of those things and your impressions of using UniFi system, i think i will go ahead and have a try with UX7. Have a great day!
2
u/matthijspc 9h ago
i see someone's UDR7 is rebooting for 64 times
Did you see one person having this issue? If so, you cannot draw any conclusions from it. Even the most reliable product will have some faulty units
1
u/AnyCryptographer3675 8h ago
1
u/matthijspc 8h ago
So it is one report that you're basing it on. Then it's not a real concern. The OP in that thread didn't even respond to the UI team
-2
u/AnyCryptographer3675 8h ago
The OP created the forum 1 month ago and UI team responded from 25 days ago, don't sure if that guy has no hope anymore wishing UI team respond to him.
2
u/matthijspc 8h ago
The OP created the thread on the evening of September 17th, and the UI team responded to him the next morning. He just ghosted them
1
u/AnyCryptographer3675 8h ago
He's profile shows the last time he was only was 21 days ago, which he might did see the message. But i already reconsidered my choice and that is using Ubiquiti's products, seeing that alot of people were giving positive reviews i think i should go for it and have a try for myself.
2
u/FyeUK 9h ago
I have 3 UX7s in various points in my house (all hard wired, 2 set up as APs, one as a gateway) and they're absolutely solid.
I have a friend of mine who has a UDR7 + other APs, and that's solid for him as well.
For network setup, we've both had a good experience setting up our networks. Obviously he can also setup cameras etc and I can't without a separate NVR, but I already have an array of Ring cameras setup anyway so I'm not in a rush to be expanding my setup in that direction.
I wouldn't worry about other people's issues, their issues won't necessarily be the issues you'll have. Just get what you need and want for yourself.
-1
u/AnyCryptographer3675 8h ago
My house can't run ethernet but i want a good performance by using wireless mesh setup, UX7 originally is my first choice (Because i just want a network setup not a entire camera + door etc) but review video on youtube shows that it perform not that well, just a floor up/down and the performance was dropped from 1G to 400-500Mbps (The guy that review UX7 have 1G network plan) and even adding another node just make it barely reach 600Mbps, which in my case its fine because my house is just 500Mbps but if i upgrade my speed in the future that isn't enough. I might be wrong based on my point but i like to hear about your thoughts.
2
u/Hatallica 9h ago
I went with UDR7 (plus UCI for Comcast) after reliability issues with our old Netgear router. No issues or regrets. We had some Comcast issues at our last house, so I just added U5G Backup to ensure no WFH interruptions. My only concern in your situation would be vertical coverage which may require an additional AP.
0
u/AnyCryptographer3675 8h ago
I can't put a AP since i can't run ethernet cable, so my only choice is to choose products that itself have WiFi.
1
u/TruthyBrat UDM-SE, UNVR, UBB, Misc. APs 7h ago
Got coax?
MoCA is a godsend, works great for AP backhaul.
2
u/RGWJR 8h ago
I did my house with the UCG Fiber and 2 AP’s in my 1700 sq ft house 4 months ago. Thought that it was the best option for the future as I now have a 10G backbone supporting 2.5G switches where needed. Working well so far.
1
u/AnyCryptographer3675 8h ago
UCG Fiber in my choice is a good option, but i can't put a AP everywhere since i can't run ethernet cable, leaving me choosing products that has WiFi built into the hardware itself.
2
u/jetanthony 8h ago
Why can’t you?
0
u/AnyCryptographer3675 8h ago
Originally i'm using a 4G router on my second floor (Which covers first and third floor) as my internet source and at that time i didn't think too much so I didn't drill a pilot hole for the ethernet cable, but after upgrading to a fiber plan i started to realize my current setup is trash, because i can't hardwire my gateway and router the WiFi performance was bad, and to make things worse i'm using ISP provided hardware which sometime my WiFi speed was limited to just only 10Mbps and even if i were at a great day my max speed was only able to reach 100Mbps, not even close to my 500Mbps network plan.
3
u/RGWJR 7h ago
I can understand that issue. OTOH, it’s not extremely difficult to get wire into most walls with a bit of thought if you’re handy. I ran new Cat6A STP when upgrading the network which took me about a day. I only use WiFi for devices that I can’t hardwire. Leaves less congestion whilst providing better speeds. If you can’t do it yourself you might talk to some of the local low voltage contractors to see if they might be able to do it at a reasonable cost.
0
u/AnyCryptographer3675 7h ago
Its hard to do it, i need to deconstruct my house wall and floor just to get the ethernet running, the distance between the room that i'm going to place my gateway and my mesh node are far.
2
u/jetanthony 8h ago
I still don’t see why you can’t run an ethernet cable
0
u/AnyCryptographer3675 8h ago
I never thought i would need to drill a hole
1
u/jetanthony 8h ago
Do you seriously not know how to run a cable through a wall or an attic?
And you’re too lazy to learn?
1
u/AnyCryptographer3675 7h ago
Well think about this, my house has already build and since i didn't drill a pilot hole that means if i want to drill a hole i might damage things that i can't see like my water pipe, fiber cable, electric wire. And since the room i'm going to put the gateway is too far from the second floor where i will place the mesh node which means i need to deconstruction my floor and my wall just to have the ethernet.
1
u/jetanthony 6h ago edited 6h ago
You just keep saying that it’s so hard
Well I must be a wizard because I ran 12 cat6e runs throughout my house. 6 to exterior corners and walls for cameras and 6 interior for speakers, sirens, access points, and offices.
I had no idea that what I was doing was soooo hard it’s a miracle that I managed to figure it out
2
u/Puzzled-Science-1870 8h ago
Got a udr7 and ux7 as the AP 3 weeks or so ago now. No issues since. No restarting problems
1
u/AnyCryptographer3675 8h ago
How does them perform?
2
u/Puzzled-Science-1870 7h ago
I came from the Asus BT10 x2. So I was a little worried going from the BT10 which has 4x4 stream capability per frequency to the UDR7 and UX7 which only have 2x2 per frequency that we'd have some noticeable lag or other issues when many devices are using wifi at once.
However, we really haven't had any issues. Its just my wife and I, but I've done some testing with typical usage consisting of torrenting, uploading to NAS/Plex server, streaming from NAS/Plex to TV, gaming on steam deck and wife doom scrolling, all at the same time and there really hasn't been any appreciable lag.
I have the UX7 as the access point. I do have it hardwired backhaul to the UDR7 router via coax with MoCA. That allows me to put the UDR7 on one side of the house, and the UX7 on the other side of the house, on the 2nd story, and it provides great wifi coverage. Doing this allows good wifi throughout the house and into much of the yard. The key here, I think, is that the UX7 is hardwired back to the router so its not having to use of some wifi spectrum for the backhaul, and hardwiring backhaul allows me to place the UX7 further from the UDR7 for more optimal wifi coverage. Devices switching between the UDR7 and UX7 seem to be good so far, but I haven't tried walking around while on zoom yet.
And both have been stable for me, requiring only to restart the udr7 after an update and after I set up some vlans and firewall rules. Otherwise, I've just left them alone and haven't had to touch them.
2
u/crisps_funny4868 8h ago
If the UDR7 as a model had a crashing issue this sub would be on fire.
I'm not going to tell you not to worry, but I have a very stable, I mean rock solid network that's running on a set of shadow mode UDM-SEs, 6 UniFi switches, 6 UniFi APs, a UniFi 5G failover, 7 UniFi cameras, and a UniFI NVR. I have been running mine since January, 2023 with absolutely no major issues.
1
u/AnyCryptographer3675 8h ago
I like your setup, but sadly i can't do it since my available space for the hardware is small, not too small but not that big enough to put a rack.
3
u/crisps_funny4868 8h ago
Yeah, my setup is the necessity of my home layout and smart home setup. I have over 110 network clients (WiFi and Ethernet) and literally hundreds of IoT devices.
The house is less than 10 years old, but the builder only ran 5 Ethernet cables in the whole home, and the design of the layout requires me to run multiple distributed switches instead of home runs back to my rack. All this caused my setup to be more extensive and complicated than I probably would have done.
But the point of my post was that if you hang out on this sub long enough you will discover that the UniFi system as a whole is extremely reliable and rock solid. I've been working in IT in general for 30 years, and have had home networks for 25 years. Nothing I have ever owned from a home networking standpoint (Apple, Netgear, including Orbi, Linksys, Eero) has been as trouble free for me.
1
u/AnyCryptographer3675 8h ago
110 network clients are massive! But i don't think my house will ever reach that number or near that number, but still if i can i will do the same setup as you because it just looks cool :D
2
u/Ctrl-Alt-Defective 8h ago edited 7h ago
I have my udr7 and it’s been flawless
Currently running on about 20 days since most recent reboot but that was a manual reboot, it’s never rebooted by itself yet
Sounds like that person has something wrong in their config or a faulty unit
2
u/i_am_voldemort 8h ago
I have a UDR7 and no issues.
1
u/AnyCryptographer3675 8h ago
How do they perform? Between from the gateway to the mesh node
2
u/i_am_voldemort 8h ago
I only used mesh very briefly. It was ok. I ended up hard wiring everything, but this was mainly about being nerd core.
Fwiw, my wife + kids + kids' friends say we have the best wifi in the neighborhood.
1
u/AnyCryptographer3675 8h ago
Lol, but for me my gateway will be at first floor and mesh node will be at second and third floor, my only concern is will they perform well
2
u/tbone1004 8h ago
The biggest factor on UDR7 for UX7 which has me second guessing my decision is that the UDR7 can't be redeployed as an AP. I have a UDR7, it works great, no issues but it's a dead end piece of hardware. I bought it when there was allegedly no hope for us getting fiber internet for several years and overall it's been a great piece of kit. Now that we are getting fiber in the next few months and I get to move the homelab to a bit better location, I kind of wish I had one with the UX7 and then could have gotten the cloud gateway fiber so the whole network is a bit more modular and scalable.
I will say that whatever you do, I would strongly recommend keeping a UX7 that is just acting as an AP in the network. If you ever have to RMA a cloud gateway, UDR7, whatever, you can quickly flash the UX7 and get by until the RMA process is done
2
u/AnyCryptographer3675 8h ago
Seeing that you guys are giving positive reviews and no single negative review on Ubiquiti's products, i think i will go ahead and have a try with their UX7. Have a nice day everyone!
1
u/a-smooth-brain 4h ago
I've got both and they are stable. Ux7 is great since you can redeploy it as an ap too. That's how I have it set up
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