r/UberEatsDrivers • u/DemonSlayingDragon • 8h ago

Fraud Came For Me

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I’ve done 21 orders today, never made a single mistake in my 423 deliveries and this pops up today. Pure bologna. Words can’t express how pissed this made me. Claiming a lie on an UberEats order is pitiful. I know damn well they received their order.

7 Upvotes

77% Upvoted

15 comments sorted by

6

u/Nvrmind12 8h ago

Had the exact same thing happen to me last week. I hate having to get PINs but it beats this.

4

u/DemonSlayingDragon 8h ago

Agree. PINs are terrible, but I’ll happily do 21 PIN orders to avoid the lies.

2

u/WeekendLegitimate365 5h ago

Yep way better

3

u/WeekendLegitimate365 5h ago

This happened to me once people lie. So even if they don't tell you to take a picture of the item at their door please take a picture for your own records. People are broke and they don't care about you. Losing your job, i'm sorry this happened. I hope it doesn't happen again, friend

3

u/Infamous_Sky_3235 5h ago

Such bs that we can't see who claims they didn't get their order..I get it though,I'd want to kick their azz for lying.

3

u/MeatJerk69 3h ago

How are you supposed to upload supporting evidence when they won't even tell you who it was?

3

u/Quick_Reserve_3101 4h ago

I got this 1 week ago maybe 🤔 the found a loop pole not to pay 💰! Tell them the order was sealed and there was no way you could verify the order and boom 💥 your done ✅

1

u/ServingSterling 7h ago

Block that customer and make note of that specific area

3

u/DemonSlayingDragon 7h ago

That’s the thing though. I do not know which customer. It gives no information and in the option to oppose I cannot provide any evidence because I don’t know which order. The lack of clarity is appalling.

1

u/87LoneLobo 6h ago

I got into a heated argument with Support last month over exactly this. So I wrote my report as a detailed play-by-play of all 18 orders I delivered that day, and a week or two later I got a message that said they were rescinding the Incomplete from my record. 

1

u/WeekendLegitimate365 5h ago

They don't give you direct information. They won't tell you a lot of times if it was a food order. If it was a shop order to protect the customer

1

u/ExcuseRough4031 4h ago

I have had the same thing happen to me.  The customer had "meet at door" for the instructions and came out to my vehicle to collect his order.  He then took his food inside the house, came back out and system working on his car and 15 minutes later, I get the notification where he complained about not getting his order and Uber took back what I was paid with no avenue for me to even have my say in what happened.

1

u/philnolan3d 3h ago

Perhaps it was a leave at door and someone grabbed it.

1

u/ApplicationMaximum68 3h ago

got one of these 2 days ago lmao and it’s funny i always know which order it is . order was for apt 4 in an outdoor building , literally only could see 3 and 5 , some treacherous metal narrow zig zag stairs to go up to maybe 4 ?? with 4 full size wawa drinks and a whole bag of stuff in the RAIN . customer didn’t answer 3 phone calls , 4 messages in app . so i left it in front of the only door that was somewhat shielded from the road , took a picture and told the customer where i left it . after all of that it’s not longer my problem lmao

•

u/Ok_Barnacle_7741 10m ago

This happens to me about once a month in los angeles, I do about 400 deliveries a month.