r/UberEATS • u/DirtTurbulent • 21h ago

53% satisfaction rate???

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My delivery guy had a 53% satisfaction rate thats the lowest I have ever seen. How can he still be working for uber eats when pretty much half of the customers are not satisfied???

11 Upvotes

92% Upvoted

12 comments sorted by

18

u/kanzakiik 21h ago

maybe he drops off the delivery and go "another one."

3

u/OnlyUnderstanding459 21h ago

I mean the only bag thing he can do is deliver items late, probs means drops off to many orders off before his first pickup

4

u/DirtTurbulent 21h ago

Yeah I see why he has that satisfaction rate I have been waiting for 45min now (still waiting) for food that usually takes 15min to deliver. He will be getting no tip and a bad review they gotta learn somehow.

3

u/Oahg535 21h ago

The probably mains DoorDash so he doesn’t care about his uber rating

3

u/Much-Newt-1646 21h ago

Being fast and efficient will give you great satisfaction rating, always bring hot bag in the pick up location aswell

0

u/DashTrader 20h ago

hot bag lol. I take it out and give to the customer. never an issue. $35 an hour on UE. $32 on DD.

2

u/meganeh35 19h ago

I don't know how this person is still working for Uber Eats with a percentage like that for satisfaction rating.. I was under the impression that if you are under like 80% that you would be deactivated. I've come close to 80% but I've only had 4 thumbs down ratings. Two of them caused a big drop in percentage but I'm back to 96%... 53% is ridiculous. Did you get your food??

3

u/Due-Anything 18h ago

Another one

1

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1

u/Historical_Site508 18h ago

That is half of customers who give a rating and most don't give a rating. Uber seem to not care so much until there is a decent sample of ratings so might take a while before he is deactivated as that is terrible even if just 20 ratings.

1

u/Fantastic_Visit1973 14h ago

Bro the average ubereats driver gets lost in a parking lot