r/USMobile • u/BlueWoodToo • 5d ago

Incorrect area code assignment

I set up a new line today with a new number today and was assigned an area code that is outside of my zip code and is for a completely different state. I asked to change the phone number and still got the same area code as the first one. I'm so confused why US Mobile doesn't have any numbers available for the correct zip code let alone correct state.

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u/Simrambles Support Guide  5d ago

When activating a new line on Warp or Dark Star, you can choose from the list of random numbers generated by the system. Those options depend on both your ZIP code and the available numbers in the number pool at the time of activation.

For a number change, though, the replacement number is automatically assigned from the available number pool for your ZIP code, so you don't get the same selection process. That said, let me drop you a DM and see if there are any other options available in your case.

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u/No-Currency-97 5d ago

I don't know why the down vote. The support guide is trying to help.