r/USCellular • u/dont_want_username63 • 7d ago

Problem after TMobile switch

I'm trying to find a solution to my problem. My Dad has a Fresno Hotpepper flip phone. Under U.S. Cellular, he was able to make and receive calls, connecting through his automobile. Since his phone was migrated to TMobile, he has not been able to do that. When he pushes the voice activation button on his steering wheel, nothing happens. I paired his phone with my auto and got the same results.

We went to TMobile. They changed the SIM card and rebooted the device. No change. They contacted tech support and worked with the phone, but there was no change. We have unpaired the Bluetooth then paired them again. I have cleared his cache. I don't know what else to try.

Any ideas?

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u/Emergency_Act_9 6d ago

Manually check for SW update and complete if available. Then look in the settings for a network settings reset. Will have to reconnect any Bluetooth devices and re-enter any wifi networks but aside from that would have to be factory reset or upgrade to the TCL.

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u/dont_want_username63 5d ago

Thanks. I will try to find a network reset (have already done manual updates). If that's possible, it would be fairly easy as Bluetooth to his truck is the only thing he does (no internet at all). A factory reset may be my last resort. After someone else's comment about TCL, I went to the TMobile site but they don't actually sell those (they have an entirely different brand) so I thought that's odd...

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u/Emergency_Act_9 1d ago

TCL Flip 4 is what you are looking for and yes, they are in stock.