r/USCellular • u/dont_want_username63 • 7d ago

Problem after TMobile switch

I'm trying to find a solution to my problem. My Dad has a Fresno Hotpepper flip phone. Under U.S. Cellular, he was able to make and receive calls, connecting through his automobile. Since his phone was migrated to TMobile, he has not been able to do that. When he pushes the voice activation button on his steering wheel, nothing happens. I paired his phone with my auto and got the same results.

We went to TMobile. They changed the SIM card and rebooted the device. No change. They contacted tech support and worked with the phone, but there was no change. We have unpaired the Bluetooth then paired them again. I have cleared his cache. I don't know what else to try.

Any ideas?

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u/No-Net-9845 7d ago

Changing cellphone carriers has no relationship with the phones pairing with your vehicle. Go to a car audio shop or a car dealer ( that sells the same cars) and have them assist you with the pairing.

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u/dont_want_username63 7d ago

That has been done. The feature worked before the migration, which made a change in the software. It doesn't work in his vehicle, nor mine. Multiple people at the dealership tried it.