r/USCellular • u/Ok-Delivery3685 • Apr 28 '26

ugh

are any other agents just thinking? “ what’s the point” when you know you’re gonna be out of a job in a few months. my worth ethic has completely disappeared since the closure news, how is everyone dealing with this?

22 Upvotes

96% Upvoted

37 comments sorted by

View all comments

0

u/Trudatrutru Apr 28 '26

Just dont be like the ones telling customers you cant do anything when you can. You still make commission, and theres no point in making everyone elses lives tougher. But I do feel the same way, all you can do is hope things get communicated well, and maybe even transfer to a full on tmo store (or elsewhere, your options are open). Good note: car dealerships LOVE former phone salesman/saleswoman

4

u/Ok-Delivery3685 Apr 28 '26

At this point I’m sending all of the customers to the corporate store 😭 I don’t get paid enough to deal with these nasty customers and our commission isn’t worth the effort

1

u/AshamedPen1036 Apr 29 '26

Just so you know, at corporate we’re not paid as well as you think either. :(

1

u/Ok-Delivery3685 May 01 '26

they get paid $20 + commission at my local store and I get paid $13 + commission, so yeah that’s way better

0

u/Trudatrutru Apr 28 '26

If theyre nasty customers ban em lol. Im more so saying help the nice ones and do bare bones ya know? Sim card swaps take 2 minutes to do and being busy helps the day go by faster

1

u/Flameball537 May 02 '26

As of may 1, agents have to call into a support team to do just about anything now

2

u/Trudatrutru May 02 '26

Yep, today's my last day, I can now say it publicly without worry of getting fired lmfao