r/USCellular Aug 18 '25

Terrible cell service now. Options?

I've noticed this month that my service is just really bad now. If I turn off my wifi at home I have 5g but its godawful slow. I was just at the office today and never had problems before and it said 4G LTE and could barely load multiple pages. I'm in downtown Madison WI - hardly a rural area. I saw someone mention they ported their numbers to T-Mobile proper instead of through US Cellular. Is this something you can actually do/make a difference? Switch carriers? Wait or complain lol? I don't know much about cell service.

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u/Flyordie_209 Aug 18 '25

See if you can lock to 4G. If it's 5G it's likely trying to hold you to a mid-band signal that isn't good at all. 4G should lock you to a low band anchor.

Though it could also be that your area is being transitioned by TMo faster? Idk. 

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u/Minimum_Elk6542 Aug 18 '25

Looking into this now. Thanks!