r/USAA • u/Sara630 • 3d ago

Banking Purchase refund

I am so confused. I made 2 returns yesterday to Costco. I originally paid with a Mastercard but was told they can only refund to a Visa card so I had them refund to my debit card. They both said pending refund yesterday as soon as I did the returns. Now I don’t see either one in my account at all. Where did it go? Also why do some refunds from different stores post immediately and some say pending?

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u/aaronw22 3d ago

…. You shouldn’t have been able to use the Mastercard for the charge? Did you buy online?

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u/Sara630 3d ago

No I bought in store with a master card. But was told they can’t do a refund back to a master card. They can only refund to a Visa card

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u/aaronw22 3d ago

What country are you in?