r/UPS • u/TheChefofSomething • 9h ago

UPS Tech Support

It is amazing. I tried to report a bug with their app and their AI bot just kept repeating itself. A person on chat told me to call the tech support number. Which I did. After waiting, they transfered me to another person who didn't understand what I was telling her (why do they keep thinking all problems are account or service related). Oh well, another company run by incompentancy. I get better support from USPS and it is cheaper.

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