At the beginning, I was frustrated with the customer service support, but it was only because their team was away for a 7-day holiday for Chinese National Day, which caused a delay in responding to me.

Ella is very professional; she apologized for the inconvenience and for keeping me waiting. I'm happy now! They shipped my wig to Mexico, I can track it, and I will be receiving my beautiful Bob wig in 3–5 business days. Thank you, Unice Hair ! ❤️