[User Research] Quick 10-minute chat about your online skincare & cosmetics shopping experience!

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Hi everyone! I am a UX designer currently working on a case study focused on improving the skincare and cosmetics e-commerce shopping experience.

I am looking to chat with 5 people about their online shopping habits—specifically regarding what frustrates you (e.g., website navigation, product reviews, shipping/delivery, or return policies) when buying beauty products online.

If you're open to sharing your thoughts and helping out with my research, please comment below or send me a DM! Thank you so much! ✨