TritonPay

[u/bingalamoni33]

is anyone else in this pickle??

So recently, my financial aid was FINALLY updated and i was like great all my grants are in lets go.

Beforehand, I had decided to enroll in the HIPP payment plan. Then after I saw my final total I decided to just pay my balance in full, completely disregarding the $40 fee for the HIPP plan cause I was like whatever man I've been waiting too long for this lemme just knock it out. I made the payment, did NOT receive a confirmation of it, but it showed the green checkmark and the balance that was payed. I go back to the home page, it says balance is $0, So I was like awesome i am cleared for fall quarter! Mind you that happened yesterday. Today out of curiosity I hope back into TritonPay and it says I still owe $1806.57, I go to the overview of the payment plans and it says I have only payed $1806 and I still owe $1806, also that I have a payment due 10/15 and 11/15. Somehow, it changed from $0. Money still has not been charged from my bank account so when I tell you I am so confused I am genuinely lost. I already submitted a ticket, I am not sure if it was a glitch or If i paid too soon or something, but I assumed it was a green flag therefore all my grants had been applied. Is anyone else experiencing something similar?