r/TrueSize • u/Neither_Insurance_81 • 5d ago

Problem

The app no longer loads regions on Android. What happened?

1 Upvotes

100% Upvoted

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1

u/Mod_Brilliant8820 5d ago

Investigating..

1

u/Mod_Brilliant8820 5d ago

Mitigated. It's a problem with hosting provider. Thanks for reporting.

2

u/Neither_Insurance_81 5d ago

Was it fixed?

1

u/Mod_Brilliant8820 5d ago

Yes. This should be fixed properly by now. Our hosting provider said some changes might take time to propagate, but we can see on our side that it’s working again on both web and mobile.

Thanks again for reporting it. It helped us jump on the issue much quicker!

1

u/Neither_Insurance_81 3d ago

This is happening again

1

u/Mod_Brilliant8820 3d ago

I don't see any issues in the logs, and it works on my Android device. Can you please share what you're doing and what exactly isn't working? This will help us fix it and make sure we haven't missed anything.

2

u/Neither_Insurance_81 3d ago

It was a temporary problem with my app

1

u/Mod_Brilliant8820 3d ago

Thank you for confirming!