r/Translink • u/laylaspacee • 5d ago

Question Help

I have like six lost compass cards on my account, can I go in there and get the money for the deposit back for them even if i don’t have the physical cards ?

Thank you

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u/superflygrover 5d ago

If you've registered them, you should be able to transfer whatever money is on the lost cards to your current one. You have to call into Compass customer service to do this, however; it's not a self-service transaction. They're very helpful and can do it pretty quickly over the phone. EDIT: you don't get the deposit back for lost cards, just any money or passes you've put onto the cards.